| Reference Number | : | CD - 183 |
|---|---|---|
| Business | : | Gold & Jewellery |
| Number of Openings | : | One |
| Gender | : | Female |
| Department | : | CRM Department |
| Duty Station | : | No.18, Daywadaha 38th Street, (13) ward, South Okkalapa Township, Yangon. |
| Work Time | : | (9:00) AM to (5:30) PM |
| Work Days | : | Monday to Saturday |
| Holidays | : | Sunday, National Holidays |
| Salary Allowance | : | Competitive salary (based on experience and qualifications) |
| Opening Date | : | 28 Sep,2026 |
| Closing Date | : | 31 Oct,2026 |
Requirement
- Bachelor’s Degree in Business Administration, Sales & Marketing, Management, or a related field.
- 1–2 years of experience in CRM, Customer Service, Sales & Marketing, or a related field.
- Strong communication, customer service, and problem-solving skills.
- Good customer handling and relationship management skills.
- Good data entry and report preparation skills.
- Good follow-up and reporting skills.
- Good command of Microsoft Word and Excel.
- Ability to work well with Sales, Marketing, and other relevant departments.
Job Description
- Manage CRM campaigns, customer loyalty programs, and customer retention activities.
- Make outbound calls to customers for promotions, campaigns, special offers, and customer engagement activities.
- Maintain accurate records of all customer interactions and communications.
- Follow up with customers to ensure satisfaction and maintain strong customer relationships.
- Coordinate with Sales, Marketing, and other relevant departments to plan and execute CRM activities.
- Prepare CRM-related reports and provide regular updates to the management.